Careers
Careers
Careers at First Nebraska Bank provide competitive compensation and benefits, an excellent work environment, and opportunities for improvement and advancement.
Valley – Full Time Customer Service Representative ( Read More )
Job Description
This position will provide outstanding customer service to bank clients. This position requires exceptional attention to detail while performing multiple duties at one time and providing the highest standard of customer service. Primary responsibilities include handling routine financial transactions and ongoing account support.
Responsibilities
- Process transactions: deposits & withdrawals, cash checks, account transfers, money orders, and cashier checks accurately and according to established guidelines
- Apply payments for loans, over-draft protection, lines of credit, and safe deposit boxes
- Maintain cash drawer within cash limits, and ensure cash is secure at all times. Proof daily work at teller station to ensure accuracy
- Provide customer service for FNB debit cards, online banking and mobile banking.
- Identify large transactions as defined by regulations and follow proper procedures regarding currency transaction reports
- Follow security and audit procedures to eliminate exposure to fraud
- Comply with all Bank Secrecy Act and Anti Money Laundering regulations, bank policies and procedures
Qualifications:
- High school diploma or GED
- Cash handling experience preferred
- Ability to work in a fast-paced environment
- Prior customer service experience
Skills:
- Excellent verbal, listening, and written communication skills
- Excellent telephone and interpersonal skills
- Demonstrates a high degree of accuracy and attention to detail skills
- Proficient computer literacy with knowledge of windows-based computer software
- Bilingual – desired
Physical Demands
- Ability to stand and/or sit for extended periods of time
- Possibility of lifting coin bags totaling up to 30 lb
(Job posted 3/19/2018)
To apply, please see our Application Information section.
Valley – Full Time Video Teller/Customer Service Representative ( Read More )
Job Description
This position will provide outstanding customer service to bank clients using First Nebraska Bank’s interactive teller machines. This position requires individuals who enjoy people and technology. Primary responsibilities include handling routine financial transactions and assisting customers with ongoing account support. Both full-time and part-time positions are available.
Responsibilities
- Ensures that each customer receives outstanding service by providing accurate information, building rapport and processing all transactions as efficiently as possible
- Conducts video face-to-face conversations with clients as they conduct bank transactions, including deposits, withdrawals, account transfers, advances, loan payments, etc.
- Answers bank telephones and directs customer inquiries to the proper personnel, and follows up with customer inquiries if needed
- Assists with online banking and mobile banking inquiries
- Promotes bank products and services by identifying and communicating opportunities to customers
- Treats all transactions with complete confidentiality
- Performs additional related duties as assigned
- Complies with all Bank Secrecy Act and anti-money-laundering regulations, as well as bank policies and procedures
Qualifications
- High school diploma or GED
- Service/retail industry, customer service and/or banking experience preferred
- Portray a professional appearance and demeanor to customers at all times
- Ability to work flexible hours, including Saturday mornings
Skills
- Excellent verbal, listening and written communication skills
- Excellent telephone and interpersonal skills
- Must demonstrate a high degree of accuracy and attention-to-detail skills
- Proficient computer literacy, with knowledge of Windows-based computer software
- Good problem-solving skills, with the ability to troubleshoot technology issues
- Ability to work in a virtual environment with on-screen customer interaction
Physical Demands
- While performing the duties of this job, the employee is frequently required to sit
- The employee will constantly use an interactive teller machine and other office equipment inside an office building
(Job posted 1/2/2018)
To apply, please see our Application Information section.
Valley – Part Time Video Teller/Customer Service Representative ( Read More )
Job Description
This position will provide outstanding customer service to bank clients using First Nebraska Bank’s interactive teller machines. This position requires individuals who enjoy people and technology. Primary responsibilities include handling routine financial transactions and assisting customers with ongoing account support. Both full-time and part-time positions are available.
Responsibilities
- Ensures that each customer receives outstanding service by providing accurate information, building rapport and processing all transactions as efficiently as possible
- Conducts video face-to-face conversations with clients as they conduct bank transactions, including deposits, withdrawals, account transfers, advances, loan payments, etc.
- Answers bank telephones and directs customer inquiries to the proper personnel, and follows up with customer inquiries if needed
- Assists with online banking and mobile banking inquiries
- Promotes bank products and services by identifying and communicating opportunities to customers
- Treats all transactions with complete confidentiality
- Performs additional related duties as assigned
- Complies with all Bank Secrecy Act and anti-money-laundering regulations, as well as bank policies and procedures
Qualifications
- High school diploma or GED
- Service/retail industry, customer service and/or banking experience preferred
- Portray a professional appearance and demeanor to customers at all times
- Ability to work flexible hours, including Saturday mornings
Skills
- Excellent verbal, listening and written communication skills
- Excellent telephone and interpersonal skills
- Must demonstrate a high degree of accuracy and attention-to-detail skills
- Proficient computer literacy, with knowledge of Windows-based computer software
- Good problem-solving skills, with the ability to troubleshoot technology issues
- Ability to work in a virtual environment with on-screen customer interaction
Physical Demands
- While performing the duties of this job, the employee is frequently required to sit
- The employee will constantly use an interactive teller machine and other office equipment inside an office building
(Job posted 1/2/2018)
To apply, please see our Application Information section.
Application Information
FNB Job Application
For all job opportunities, candidates should complete an Application and send to Carol Nielsen.
First Nebraska Bank
Attn: Carol Nielsen
PO Box 315
Valley, NE 68064
cnielsen@firstnebraska.bank
